U-KOMI
makeshop

U-KOMI Review Pricing Plans

U-KOMI offers five plans to suit your business needs.
If you have any questions about our plans, please feel free to contact us.

Free Plan
Free

(makeshop users only)

Basic features for collecting, posting, and replying to reviews — free of charge. An entry plan to try U-KOMI.

Product & shop review collection
Photo reviews
Verified buyer badge
Nickname feature
Automatic point rewards
Review replies
Google Search integration
Popular
Starter Plan
¥5,500/ mo (tax incl.)

Free plan features plus custom questions, coupons, Q&A and more — for those looking to expand their review program.

Custom questions (1 set)
Product Q&A
Basic email customization
Coupons (auto-issued)
NG word & blacklist management
Review request URLs
Label feature
Review pickup & highlight
Review lottery
All Free plan features
Standard Plan
¥36,300/ mo (tax incl.)

All review features plus AI summaries, sentiment analysis, and auto-replies — for full-scale review management and analysis.

Custom questions (unlimited)
U-KOMI AI (summaries, sentiment analysis, replies, multilingual)
Review requests via LINE
Advanced email customization
Direct-link ordering
Google PLA integration
Partial text hiding
Tab widget
All Starter plan features
Pro Plan
¥60,500/ mo (tax incl.)

Standard plus SNS post collection, unlimited galleries, and product tagging — maximize your photo and video UGC.

Instagram/X/TikTok post collection
Video reviews
Unlimited photo & video uploads
Unlimited galleries & albums
Rich gallery designs
Product tagging & linking
All Standard plan features
Enterprise Plan
Custom Quote

Custom proposal based on your scale and requirements

Product-level email settings, multiple accounts, CRM integration, API access and more. A top-tier plan with dedicated support and white-label options.

Multi-store & multiple accounts
Per-product customization
CRM integration & API access
Access management & SLA
Dedicated account support
White label (paid option)
Staff reviews
All Pro plan features

Detailed Feature Comparison

Compare the features of each plan in detail and choose the one that fits you best.

Free Plan
Starter Plan
Standard Plan
Pro Plan
Enterprise Plan
⭐ Basic Review Features
✉️Collect reviews via email
Once per order
Up to twice per order
Up to 5 times per order
Up to 5 times per order
Up to 5 times per order
🔔Reminder email feature
Once per review request
Once per review request
Up to 3 times per review request
Up to 3 times per review request
Up to 3 times per review request
🛍️Product / site reviews
📷Reviews with photos
⚙️Email settings (basic)
↩️Review reply feature
🔁Auto-publish settings
🪙Points allocation (automatic)
🎀Nickname feature
📈Analytics feature
🎖️Verified purchase badge
🏅Trust badges
🔍Google search result integration
📷Instagram integration (collect photos/videos from your own account)
📚Gallery creation
Up to 1
Up to 2
Up to 3
Unlimited
Unlimited
📚Official album
📊Data traffic
1 GB/month
10 GB/month
150 GB/month
300 GB/month
500 GB/month
⭐ Available on Starter Plan and above
📧Email template simple customization
🪪Email delivery using your own domain
❓Product Q&A feature
🎫Coupon feature (auto issue)
🆖NG word registration
📜Blacklist email registration
📌Review pickup feature
📝Custom questions (additional survey)
Age & gender only
1 editable set (questions addable)
Unlimited design
Unlimited design
Unlimited design
💡Recommended products
📄Review request URL issuance (post reviews via URL)
🗳️Lottery feature
🤳SNS sharing
🖌️Text highlight feature
✒️Review edit feature
📝Review update request
📚Hashtag album (within official)
Up to 1
Up to 3
Unlimited
Unlimited
📚Product album
🔖Label feature for reviews and product Q&A
🎗️Link photos/videos to products and connect with reviews and product pages
⭐ Available on Standard Plan and above
🔖Review scheduling & tagging by U-KOMI AI
💭Review sentiment analysis by U-KOMI AI
💬Review replies by U-KOMI AI
🌐Multilingual support by U-KOMI AI
📱Review requests via LINE
📟Collect reviews via QR code
📄Direct link orders
📝Internal review memo
🪂Floating review
💻Google PLA integration
⚙️Email template advanced customization
⚙️Email settings (advanced)
🗃️Custom group feature (freely organize and manage reviews)
Up to 3 per product
Up to 3 per product
Up to 10 per product
🖋️Partial text hiding feature
📚Tab widget (display reviews by category)
🩹YOKIYAKI Integration
🅱️Bazo-mail Integration
⭐ Available on Pro Plan and above
📷Instagram integration (collect photos/videos from other accounts)
🎵TikTok integration
𝕏X integration
🎥Reviews with videos
📷Upload any photos/videos
📚Custom album
🖼️Choose from a variety of gallery designs (grid, carousel, masonry, etc.)
⭐ Available on Enterprise Plan and above
🫡Staff review
📚User album
🛍️Multi-store support
📧Product-specific email customization
⚡Product-specific email priority settings
⏰Product-specific email timing settings
🪙Product-specific point settings
🧑‍🤝‍🧑Multiple account issuance (chat via internal review memo also available)
🧷CRM integration
🔐Access management
📅SLA coverage
🔌API use
🧩SDK use
🎯Dedicated account manager support
🏷️White-label
(*paid option)
🅱️Bazora Integration
✨Custom solution
(*paid option)

* With the makeshop-exclusive Free plan, basic review features are available at no cost. Higher plans offer even more advanced features.

* You can upgrade your review plan from the review settings screen.
Credit card registration under [App Management / App Payment Method] in the makeshop admin is required in advance.

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