U-KOMI offers four plans to suit your business needs. If you have any questions about our plans, please feel free to contact us.
Popular
Starter Plan
¥5,500/ mo (tax incl.)
An entry plan with core review features plus custom questions, coupons, and Q&A.
Product & shop review collection
Photo reviews
Verified buyer badge
Automatic point rewards
Review replies
Google Search integration
Custom questions (1 set)
Product Q&A
Coupons (auto-issued)
Review pickup & highlight
Staff reviews
Standard Plan
¥36,300/ mo (tax incl.)
All review features plus AI summaries, sentiment analysis, and auto-replies — for full-scale review management and analysis.
Custom questions (unlimited)
U-KOMI AI (summaries, sentiment analysis, replies, multilingual)
Review requests via LINE
Advanced email customization
Direct-link ordering
Google PLA integration
Partial text hiding
Tab widget
All Starter plan features
Pro Plan
¥60,500/ mo (tax incl.)
Standard plus SNS post collection, unlimited galleries, and product tagging — maximize your photo and video UGC.
Instagram/X/TikTok post collection
Video reviews
Unlimited photo & video uploads
Unlimited galleries & albums
Rich gallery designs
Product tagging & linking
Multiple account issuance
All Standard plan features
Enterprise Plan
Custom Quote
Custom proposal based on your scale and requirements
Product-level email settings, multi-store support, CRM integration, API access and more. A top-tier plan with dedicated support and white-label options.
Multi-store
Per-product customization
CRM integration & API access
Access management & SLA
Dedicated account support
White label (paid option)
All Pro plan features
Detailed Feature Comparison
Compare the features of each plan in detail and choose the one that fits you best.
Starter Plan
Standard Plan
Pro Plan
Enterprise Plan
⭐ Available on Starter Plan and above
✉️Collect reviews via email
Up to twice per order
Up to 5 times per order
Up to 5 times per order
Up to 5 times per order
🔔Reminder email feature
Once per review request
Up to 3 times per review request
Up to 3 times per review request
Up to 3 times per review request
🛍️Product / site reviews
📷Reviews with photos
⚙️Email settings (basic)
↩️Review reply feature
🔁Auto-publish settings
🪙Points allocation (automatic)
🎀Nickname feature
📈Analytics feature
🎖️Verified purchase badge
🏅Trust badges
🔍Google search result integration
📷Instagram integration (collect photos/videos from your own account)
📚Gallery creation
Up to 2
Up to 3
Unlimited
Unlimited
📚Official album
📊Data traffic
10 GB/month
150 GB/month
300 GB/month
500 GB/month
📧Email template simple customization
🪪Email delivery using your own domain
❓Product Q&A feature
🎫Coupon feature (auto issue)
🆖NG word registration
📜Blacklist email registration
📌Review pickup feature
📝Custom questions (additional survey)
1 editable set (questions addable)
Unlimited design
Unlimited design
Unlimited design
💡Recommended products
📄Review request URL issuance (post reviews via URL)
🗳️Lottery feature
🤳SNS sharing
🖌️Text highlight feature
✒️Review edit feature
📝Review update request
📚Hashtag album (within official)
Up to 1
Up to 3
Unlimited
Unlimited
📚Product album
📚Custom album
Up to 1
Up to 3
Unlimited
Unlimited
🔖Label feature for reviews and product Q&A
🎗️Link photos/videos to products and connect with reviews and product pages
🫡Staff review
⭐ Available on Standard Plan and above
🔖Review scheduling & tagging by U-KOMI AI
💭Review sentiment analysis by U-KOMI AI
💬Review replies by U-KOMI AI
🌐Multilingual support by U-KOMI AI
📱Review requests via LINE
📟Collect reviews via QR code
📄Direct link orders
📝Internal review memo
🪂Floating review
💻Google PLA integration
⚙️Email template advanced customization
⚙️Email settings (advanced)
🗃️Custom group feature (freely organize and manage reviews)
