INTRODUCTION

We value authenticity, accessibility, and security here at Subspire Inc.

By abiding by the following laws and rules, we are dedicated to defending the rights of store owners and reviewers:

PROCESSING OF DATA AND PRIVACY:

Thanks to our efforts to:

• oComply with the General Data Protection Regulation (GDPR) and Consumer Privacy Act (CPA). Protect the Data Subject Rights of reviewers as specified in Articles 15-22 of GDPR.

Accessibility: By making our applications usable by people of all abilities, including those with disabilities, we are in compliance with The Americans with Disabilities Act (ADA) and Level AA of Web Content Accessibility (WCAG 2.1 AA).

Authenticity: Comply with the Consumer Review Fairness Act (CRFA), which protects consumers' right to voice their opinions about the goods and services offered by retailers using U-KOMI.

U-KOMI is available as an app or plugin various E-Commerce platforms including Shopify, EC-CUBE and COLOR ME shopping carts.

PROCESSING DATA AND PRIVACY

What private information do we gather?

In accordance with our Privacy Policy, we only gather the minimum amount of personal information required to maintain our customer review application and assist our users in giving reviewers the best possible experience.

Other than what has been agreed upon with our users, we do not use personal data for any other purposes.

DOES OUR PRIVACY STATEMENT ADHERE TO ANY STANDARDS?

Yes, we adhere to the most widely accepted standards for preserving the privacy rights of store owners and reviewers, including:

The European Union's General Data Protection Regulation (GDPR) is a privacy and security law (EU).

Consumer Privacy Act (CPA): California residents' privacy rights and consumer protection are strengthened by this law.

WHAT CAN WE DO TO SAFEGUARD THE RIGHT TO PRIVACY?

To ensure that the privacy rights of store owners and reviewers are upheld in accordance with the General Data Protection Regulation, we've developed a few features (GDPR).

We'll in particular:

• 1.On reviewers' request, send all the reviewer data that stores have gathered and processed (right to access and right to be informed).
• 2.Give reviewers the ability to edit their reviews, display names, and display names' formats. Allow stores to make minor edits to reviews with reviewers' permission (right to rectification/edit).
• 3.Give reviewers the tools to delete their reviews, and, upon their request, delete all of the reviewer data that stores have amassed and processed (right to be forgotten).
• 4.Provide all personal information in a format that is machine-readable and structured (right to data portability).

WITH WHOM DO WE SHARE PERSONAL INFORMATION?

Currently, depending on the U-KOMI settings that the stores enable, we permit some third-party sub-processors to process the data.

IS PRIVATE INFORMATION PROTECTED?

Here at Subspire Inc. we place a high priority on data security.

We therefore take all necessary steps to ensure that third parties cannot access your data.

ACCESSIBILITY FOR EVERYONE

We work hard to ensure that people with disabilities can use our applications.

The Americans with Disabilities Act (ADA) and Level AA of the Web Content Accessibility Guidelines (WCAG 2.1 AA) are both adhered to by our developers when creating the apps.

Specifically, we have

• 1.We gave the components of our widgets labels so that screen readers could meaningfully describe them.
• 2.All clickable buttons and links have been keyboard accessible.
• 3.After clicking, the focus was appropriately changed.
• 4.For all default themes, set a good colour contrast.

AUTHENTICITY OF REVIEWS

We provide our users with access to features that allow them to abide by the Consumer Review Fairness Act (CRFA), which is enforced by the Federal Trade Commission (FTC), and the Directive (EU) 2019/2161 of the European Parliament in order to maintain the authenticity and transparency of our apps and platforms.

By doing this, consumers are safeguarded in their right to express unvarnished opinions about the goods and services offered by the company using U-KOMI.

We use order history evidence to verify reviews, and we encourage all reviews—even negative ones—to be posted by our users.

Additionally, we honour retailers by awarding them with various medals, including those for transparency, authenticity, top shops, top trending shops, verified reviews, and monthly records.

To demonstrate their social proof to potential customers, businesses can display these medals on the listings of their online stores and review sites.

Policy on Fraudulent and Spam Reviews

Definition of Fraudulent Reviews and Spam Practices
Fraudulent reviews are defined as actions where users intentionally post false information that skews the evaluation of products or services. This includes reviews made for monetary rewards or other personal gain. Spam practices refer to posting irrelevant content or submitting multiple identical reviews.

Detection Methods for Fraudulent Reviews and Spam Practices
We have implemented automated detection systems to identify unusual patterns in review submissions. Regular audits of reviews are conducted, and machine learning algorithms are used to flag content suspected of being spam or fraudulent. Additionally, investigations are performed based on user reports.

Measures Against Fraudulent and Spam Reviews
Reviews deemed fraudulent or spam by the site administrators may be removed or hidden. If fraudulent behavior is repeated, the corresponding email address or IP address may be restricted from submitting further reviews. If the fraudulent activity causes harm to third parties, legal actions may be taken.

Reporting Process
If fraudulent reviews or spam practices are discovered, users can report them via the contact form or designated email address. Investigations will be conducted, and appropriate actions will be taken accordingly.