Through the YOKIYAKI integration, it is now possible to automatically control the publication of reviews in compliance with the Pharmaceutical and Medical Devices Act and the Act Against Unjustifiable Premiums and Misleading Representations.
U-KOMI is pleased to announce the official release of its integration feature with YOKIYAKI, a compliance checking tool for the Pharmaceutical and Medical Device Act and the Act Against Unjustifiable Premiums and Misleading Representations.
1. What YOKIYAKI × U-KOMI Can Do
This feature automatically detects expressions that pose legal risks when reviews are submitted, allowing you to flexibly control how
reviews are published.
―Why Is This Feature Necessary?
While reviews on e-commerce sites are a key factor in encouraging
purchase decisions,
- user-submitted content that may inadvertently contain expressions that violate the Pharmaceutical and Medical Devices Act or the Act on the Labeling and Advertising of Foods
- user posts that unintentionally become exaggerated or definitive
—risks that are difficult for site operators to control.
“We want to make use of reviews, but the burden of checking them is too great.”
“We’re worried about problems being discovered after they’re published.”
To solve these challenges, U-KOMI has partnered with YOKIYAKI.
—What YOKIYAKI × U-KOMI Can Do
YOKIYAKI is a compliance checking tool that automatically detects expressions that may pose
risks from the perspective of the Pharmaceutical and Medical Devices Act and the Act Against Unjustifiable Premiums and Misleading Representations.
U-KOMI can automatically control the publication status of
reviews based on these assessment results.
―Two Review Management Methods to Choose From
1. Receive reviews flagged for risk as “Unpublished”
- Reviews for which risks are detected are automatically set to “Unpublished”
- They can be published after an administrator reviews and corrects the content
- Ideal for organizations seeking a more cautious approach to compliance
2. Automatically Blur Risky Content and “Publish”
- The review itself is made public
- Only expressions deemed risky are automatically blurred
- Enables operations that prioritize review freshness and conversion rates
—Notifications to administrators and logging are also automated
Regardless of which setting you choose, the following actions are performed automatically:
- Email notifications to administrators
- Automatic addition of risk notes to the review management screen
- Visualization of which expressions were deemed risky and from which perspective
This prevents
oversight and reduces reliance on individual judgment, allowing you to use the review process with confidence.
—Terms of Use
- This feature is available with the U-KOMI Standard Plan or higher
- A separate YOKIYAKI subscription is required
YOKIYAKI offers a
2-week free trial (with no obligation to subscribe).
You can evaluate the feature using actual reviews to verify its performance before deciding to implement it.
―Balancing “Offensive” and “Defensive” Approaches in Review Management
U-KOMI will continue to
- using reviews to boost sales
- reducing operational workload
- mitigating legal risks
all at the same time.
If you’re concerned about managing reviews or are looking for a
safer, more efficient system,
we encourage you to take advantage of this feature.
YOKIYAKI × U-KOMI Feature Overview Page
Click here for a list of UGC use cases: https://u-komi.com/jirei
If you’d like to review U-KOMI’s features, implementation case studies, and pricing plans all in one place, please download our service materials.
Click here to contact U-KOMI: https://u-komi.com/contact/
