U-KOMI Shopify App Now Supports 6 Additional Languages — Enabling Global Store Management in a Total of 8 Languages

The U-KOMI Shopify app now supports six new languages. Combined with the Japanese and English already supported, the app’s admin interface is now available in a total of eight languages.

As cross-border e-commerce and store management by global teams become increasingly common, this update creates an environment where “every team member can manage UGC in their own language.”

Six Newly Supported Languages

The following languages have been added in this update:

• Simplified Chinese / 简体中文
• Chinese (Traditional) / 繁體中文
• Korean／한국어
• Thai / ภาษาไทย
• French / Français
• German / Deutsch

Members can choose the language they find easiest to use from a total of 8 languages, including Japanese and English.

Breaking Down the “Language Barrier” in Global Operations

As more stores expand overseas using Shopify, we’ve been hearing feedback like this:

• "Local team members aren’t familiar with the Japanese or English admin interface, so operations end up relying too much on specific individuals."
• We want to delegate daily tasks—such as review approvals and Q&A responses—to local staff, but language is a barrier
• Translation and training costs for manuals are mounting

With this multilingual update, U-KOMI’s features—including review management, Q&A, and visual UGC—will remain unchanged, while the admin dashboard will display according to each member’s Shopify language settings. The Japanese marketing team can use Japanese, and staff at overseas offices can use their own languages—everyone can use the same tool in their native language.

How to Set It Up

No special configuration is required. The U-KOMI app will automatically display in the language set in your Shopify admin. Since the Shopify language can be set for each staff account, even multinational teams can use the tool in their own languages.

A Refresher on the “U-KOMI” Shopify App

We’d like to take this opportunity to reintroduce the U-KOMI Shopify app. U-KOMI is a UGC (user-generated content) marketing app that allows you to collect and leverage UGC—such as reviews and photos and videos from Instagram, X, and TikTok.

✅ Automate Review Collection

Automatically send review request emails at the optimal time after a purchase. Since customers can submit reviews directly from the email, the barrier to submission is lowered, significantly improving the review collection rate. You can also gain highly accurate customer insights immediately after purchase through custom questions (surveys) for each product.

✅ Turn Visual UGC from Social Media into Store Assets

Collect photos and videos from Instagram, X, and TikTok using hashtags and mentions, and display them on your store page after obtaining permission. Visually showcasing real-life usage scenarios reduces pre-purchase anxiety and leads to an increase in CVR (conversion rate).

✅ Minimize operational effort with U-KOMI AI

AI-powered review summarization analyzes accumulated reviews; AI-powered review replies automatically generate responses based on selected tones; AI scores and automated publishing settings based on sentiment analysis; and automatic multilingual translation of reviews—combined with the recent addition of multilingual support to the admin panel, the entire process—from “collecting” to “managing” to “displaying”—is now fully global-ready.

✅ Automate Rewards with Shopify Flow Integration

Automate the awarding of points and distribution of coupons in response to actions such as submitting reviews. You can even systematize incentives to encourage users to write reviews.

Benefits of Implementation and How to Get Started

Reviews and UGC are “information assets.” The more abundant and substantial they are, the more they instill a sense of security in new customers and help you earn their trust. In fact, there’s a case where the engagement rate—the percentage of orders placed by customers who saw reviews or Instagram posts before purchasing—improved by 69.7%.

To get started, simply follow the “Easy Setup Guide” that appears when you launch the app for the first time. If you’re using a compatible theme, you can complete tag installation without any coding and start collecting reviews that very day.

View “U-KOMI” on the Shopify App Store

This article also explains the app’s features and setup process in detail.
Leverage Reviews and UGC with the Shopify “U-KOMI” App!

Continuing to Support Global UGC Utilization

At U-KOMI, we continue to enhance features that support cross-border e-commerce and global expansion, such as the AI-powered automatic translation (in 8 languages) for the FAQ feature we recently released. This multilingual support for the Shopify app is part of that effort.

So that teams anywhere in the world can turn “authentic customer feedback” into sales, U-KOMI will continue to expand its global capabilities.

View a list of UGC use cases here:

https://u-komi.com/jirei資料のダウンロードはこちら: https://u-komi.com/document

Contact U-KOMI here: https://u-komi.com/contact/